Admissions Executive
- NMC Royal Khalifa City
- Abu Dhabi - United Arab Emirates
- Full-time
وصف الوظيفة
Job Description
- Admit patients by receiving booking forms/OT lists, confirming admitting privileges of physicians, interviewing patients, and entering patient information into the pre-admissions database.
- Liaise with the insurance department to validate insurance coverage and/or payment/copayment for all scheduled patients.
- Liaise with the insurance department by sending claim forms for emergency admitted cases upon admission in case of insurance network or non-network.
- Confirm co-payments and patient acceptance of liability for excesses/insurance shortfalls.
- Liaise with non-insured emergency admitted cases for payments or signing undertaking letters.
- Communicate any queries or authorization from non-contracted insurances to RCM.
- Maintain patient trackers for all in-house patients to update management regarding financial status.
- Pre-register all patients on Meditech.
- Liaise with the medical records department and/or bed manager to send midnight bed view reports (patient census reports) for occupancy purposes.
- Ensure financial coverage and co-payment verification before discharge to prevent financial loss.
- Confirm patient demographics on Meditech upon the patient's arrival at the admissions department.
- Follow business process requirements regarding insurance form completion.
- Collect payment of fees, insurance excess, or co-payments at the point of admission and provide invoices and receipts to patients.
- Be competent in entry of payments and cash drawer routines in Meditech, ensuring all payments are balanced at the end of the shift.
- Liaise with the bed manager and/or nurse managers to assign ward or room allocation and reallocation of beds.
- Escort patients or arrange escorts to assigned rooms or wards.
- Comply with departmental and hospital policies and guidelines.
- Participate in meetings as required and contribute to the ongoing development of the department and hospital.
- Create an environment that encourages teamwork, positive attitudes, and high morale.
- Participate in other duties that may be assigned due to developing departmental requirements.
- Participate in shift roster scheduling to ensure continuous coverage in the admissions department.
- Comply with all OSH and infection control policies, standards, and procedures and cooperate with hospital management to meet these requirements.
- Work in accordance with documented OSH procedures and instructions.
- Be familiar with emergency and evacuation procedures.
- Notify OSH hazards, incidents, near misses, and issues, and assist with the preparation of risk assessments and incident reports.
- Comply with waste management procedures and policies.
- Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
- Use appropriate personal protective equipment and safety systems.
- Admit patients by receiving booking forms/OT lists, confirming admitting privileges of physicians, interviewing patients, and entering patient information into the pre-admissions database.
- Liaise with the insurance department to validate insurance coverage and/or payment/copayment for all scheduled patients.
- Liaise with the insurance department by sending claim forms for emergency admitted cases upon admission in case of insurance network or non-network.
- Confirm co-payments and patient acceptance of liability for excesses/insurance shortfalls.
- Liaise with non-insured emergency admitted cases for payments or signing undertaking letters.
- Communicate any queries or authorization from non-contracted insurances to RCM.
- Maintain patient trackers for all in-house patients to update management regarding financial status.
- Pre-register all patients on Meditech.
- Liaise with the medical records department and/or bed manager to send midnight bed view reports (patient census reports) for occupancy purposes.
- Ensure financial coverage and co-payment verification before discharge to prevent financial loss.
- Confirm patient demographics on Meditech upon the patient's arrival at the admissions department.
- Follow business process requirements regarding insurance form completion.
- Collect payment of fees, insurance excess, or co-payments at the point of admission and provide invoices and receipts to patients.
- Be competent in entry of payments and cash drawer routines in Meditech, ensuring all payments are balanced at the end of the shift.
- Liaise with the bed manager and/or nurse managers to assign ward or room allocation and reallocation of beds.
- Escort patients or arrange escorts to assigned rooms or wards.
- Comply with departmental and hospital policies and guidelines.
- Participate in meetings as required and contribute to the ongoing development of the department and hospital.
- Create an environment that encourages teamwork, positive attitudes, and high morale.
- Participate in other duties that may be assigned due to developing departmental requirements.
- Participate in shift roster scheduling to ensure continuous coverage in the admissions department.
- Comply with all OSH and infection control policies, standards, and procedures and cooperate with hospital management to meet these requirements.
- Work in accordance with documented OSH procedures and instructions.
- Be familiar with emergency and evacuation procedures.
- Notify OSH hazards, incidents, near misses, and issues, and assist with the preparation of risk assessments and incident reports.
- Comply with waste management procedures and policies.
- Attend applicable OSH/Infection control training programs, mock drills, and awareness programs.
- Use appropriate personal protective equipment and safety systems.
- Diploma or degree holder with MS Office knowledge and typing skills.
- Good command of oral and written English; Arabic is desirable but not mandatory.
- Prior experience working in an Admission Office or Patient Service Area.
- Minimum of 2 years of experience in the healthcare industry.
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