وصف الوظيفة
Job Title: Clinical Admin Assistant
Main Purpose of the Job
Provides administrative and secretarial support to the department with occasional guidance. Responds to customer needs by consulting with others as appropriate or by following established guidelines. Organizes flow of daily operations to ensures service priorities are met.
Key responsibility Areas:
1.Administrative Support
- Perform general administrative tasks, including scheduling meetings and maintaining records.
- Assist in preparing reports, correspondence, and presentations.
2.Clerical and Documentation Management
- Manage and organize electronic and physical files
- Handle data entry, transcription, and record-keeping
- Maintain confidentiality of sensitive information
3.Office Operations & Coordination
- Ensure smooth daily operations by coordinating office procedures
- Assist in designing forms and improving workflow processes
- Monitor office supplies and request replenishments as needed
4.Customer Service & Communication
- Respond to inquiries from staff, patients, and visitors in a professional manner
- Communicate effectively via email, phone, and in-person interaction
- Liaise with internal departments and external stakeholders as required
Required Job Skills and Knowledge
- Strong computer skills (hardware & software)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent communication and interpersonal skills
- Effective time management and organizational skills
- Strong reading comprehension and active listening abilities
- Ability to maintain confidentiality and professionalism
- Attention to detail and problem-solving skills
Required Education
- Essential: Diploma degree in a relevant field
Required Experience
- Essential: Minimum of 3 years of experience in an administrative or secretarial role
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