COLLECTIVE
Comply with the Aquarabia Water Theme Park and Qiddiya’s code of conduct and ethics.
Promote the Aquarabia Water Theme Park and Qiddiya vision, mission, values and model desired behaviors.
Promote Aquarabia Water Theme Park and Qiddiya and spread its culture.
Commit to Aquarabia Water Theme Park and Qiddiya’s rules and regulations.
Perform tasks as directed in pursuit of the achievement of organizational goals.
Share with team know-how and encourage their development.
JOB-SPECIFIC
Responsible for the safety and well-being of all Guests and Colleagues at Aquarabia Water Theme Park.
Assist in daily operations, ensuring all aquatic attractions are up to standard.
Conduct regular safety checks and ensure compliance with Aquatics Risk Management protocols.
Adhere to Qiddiya Core Values and respond to emergencies, providing first aid as necessary.
Meet safety standards consistent with local and international guidelines.
Engage in proactive interactions with guests to enhance their experience and satisfaction.
Effectively manage Key Performance Indicators (KPIs) related to guest safety and satisfaction.
Maintain cleanliness and organization in all guest and colleague areas.
Be available for scheduled shifts during peak times, including holidays and weekends as directed by Management.
Maintain a fun, welcoming atmosphere for guests and colleagues alike.
Be prepared to take on additional responsibilities as directed by Management to support operational success.
Education
Minimum High School Diploma or Equivalent
Experience
Experience in the hospitality, entertainment, amusement, or guest service industries preferred. Previous lifeguard certification required.
Skills
Proficiency in English (both written and spoken) is essential. Knowledge of Arabic is a plus.
Basic computer skills for reporting and communication.
Core Competencies
Ability to remain calm under pressure
Strong sense of integrity
Commitment to high standards and a solid work ethic
Self-confidence in managing challenging situations
Motivated and determined to provide the best guest experience