وصف الوظيفة
Ontime Group is seeking a friendly and organized Receptionist to join our clinic located in Al Meydan. In this vital role, you will provide exceptional customer service and administrative support, ensuring that our clients receive a welcoming and efficient experience during their visits.
Responsibilities
- Greet and assist clients upon arrival with a warm and professional demeanor
- Manage incoming phone calls, schedule appointments, and maintain the clinic's calendar
- Provide clients with information about clinic services, treatments, and procedures
- Assist clients with check-in, complete necessary forms, and update client records
- Keep the reception and waiting areas clean, organized, and inviting
- Handle billing inquiries, process payments, and assist with insurance verification as required
- Collaborate with healthcare professionals to ensure smooth patient flow
- Respond to client inquiries and resolve concerns in a timely and professional manner