ATM Operations Coordinator - Financial Technology Solutions & Payments
- Euronet – EFT Segment
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
Euronet seeks to employ a proactive ATM Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Egypt.
The successful candidate will join the Cairo team and be part of a Global Operations organization.
KEY RESPONSIBILITIES:
- Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Egypt.
- Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians.
- Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed.
- Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use.
- Conduct occasional site visits, train local staff, and provide remote support for incident resolution via phone or email.
إمتيازات الوظيفة
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
متطلبات الوظيفة
GENERAL REQUIREMENTS:
- University degree in Engineering, Supply Chain Management or IT orientation.
- Minimum 2 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
- Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
- Flexibility to travel across the country.
- Good knowledge of Microsoft Office tools.
- Fluency in English, both verbal and written.
- Must have a legal right to work in Egypt without the need for visa sponsorship.
COMPETENCIES:
- Very good communication skills.
- Ability to take initiatives, work independently or within a team, learn fast.
- Ability to work with tight deadlines, deliver on time, and ensure high quality.
- Interpersonal, verbal, and writing skills to successfully interact with colleagues.
- Conceptual and structured work style, problem-solving and analytical skills.
