Fraud Senior Specialist
- Dsquares
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions.
With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers.
Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs.
More than rewards, we create experiences. And more than customers, we build advocates.
About The Role:
As a Fraud Senior Specialist, you will be responsible for monitoring of key fraud-related KPIs, allowing for timely updates and enhancements to detection strategies & generating comprehensive weekly and monthly fraud reports for clients, providing clear insights into trends, suspicious behavior, and actionable outcomes.
Key Duties & Responsibilities:
- Analyze customer transactions to detect and investigate potential fraudulent activities.
- Monitor fraud-related Key Performance Indicators (KPIs) and apply updates or enhancements as needed.
- Prepare and deliver detailed weekly and monthly fraud reports to clients, summarizing findings, trends, and key insights.
- Update and maintain the fraud dashboard to ensure it reflects the most current and accurate data.
- Work closely with internal teams to improve fraud detection methods and strategies.
- Assist in the development and implementation of fraud prevention initiatives.
إمتيازات الوظيفة
- Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
- Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
- Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.
متطلبات الوظيفة
Required Skills &Abilities:
- Familiar with using dashboards and reporting tools (e.g., Looker Studio, or similar).
- Proficiency in using MS tools (e.g., Excel, Power Point ).
- Solid understanding of fraud detection techniques and trends.
- Strong communication skills, with the ability to present findings to both technical and non-technical stakeholders.
- Attention to detail and a proactive approach to identifying issues and proposing solutions.
- Strong analytical and problem-solving skills.
