Senior Infrastructure Consultant

Job Objective:

The major responsibility of the position is to lead the project technically in small to medium level sized projects, covering all different stages starting from the presale’s activities till the final documentation & project handover and acceptance phase for clients, in addition to being a subject matter expert in technical topics that stretches the ability of less senior team members and provide consistent guidance for their growth.

MAIN RESPONSIBILITIES:

DATA GATHERING & PLANNING, AND DESIGN PHASE

• Participate in drafting data requirements and, through attending client's meetings & sessions and ensure every detail is covered.

CONFIGURATION & MIGRATION PHASE:

• Ensure smooth flow of the configuration execution phase and handle relevant conflicts that arise during the process.

• Troubleshoot and remediate issues impacting the operation of the customers infrastructure.

• Provide technical support & guidance as required

CUSTOMER ACCEPTANCE & HANDOVER PHASE:

• Ensure smooth facilitation for handover sessions with clients

• Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity, and compliance in every aspect of the role