Call Center Agent
- Tagaddod
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
Tagaddod is a clean energy company in Egypt that turns waste, like used cooking oil, into useful products such as biofuel. The company helps people and businesses recycle their waste through easy-to-use digital tools like the Green Pan app.
By collecting used oil from homes and restaurants, Tagaddod helps protect the environment and supports a more sustainable future. Their goal is to reduce waste, fight pollution, and make clean energy more common in the region.
Responsibilities
- Coordinate, dispatch, and manage all incoming calls and digital dispatch
- Communicate daily with drivers and customers
- Oversee and ensure deliveries and pickups are made on time to ensure accuracy
- Provide ongoing coaching to each employee concerning quality, reliability, accountability, and productivity
- Support a daily operation by being punctual,
متطلبات الوظيفة
- Serves customers by providing product and service information and resolving product and service problems.
- Fresh Graduates are eager to apply.
- Ability to empathize with and prioritize customer needs.
- At least Good level of English.
- Communication Skills
- Problem Solving Skills
- Interpersonal Skills
