Business Intelligence Analyst

Job Summary:

We are seeking a highly analytical and detail-oriented Business Intelligence Analyst to join our growing team. The ideal candidate will play a key role in transforming data into actionable insights to support strategic initiatives across sales, marketing, recruitment, and operations. You will collaborate cross-functionally with department heads and executive leadership to ensure data-informed decision-making throughout the organization.

Key Responsibilities:

• Develop, maintain, and optimize dashboards and reports that track key business metrics (sales performance, lead generation, recruitment KPIs, marketing ROI, etc.)
• Analyze complex datasets to identify trends, patterns, and opportunities for improvement.
• Work closely with senior leadership and department managers to understand business needs and provide tailored analytical support.
• Automate data collection, validation, and reporting processes using tools such as Power BI, Tableau, or Google Data Studio.
• Support business planning and forecasting processes by providing historical data analysis and predictive modeling.
• Identify data quality issues and work with relevant stakeholders to improve data integrity across systems (CRM, ATS, marketing tools, etc.)
• Provide insights on customer behavior, agent performance, property trends, and competitor benchmarking.
• Assist in the implementation of business intelligence tools and data infrastructure development.