Butler In Park Services - Food & Beverage

JOB SUMMARY

Butler – In Park services , will be responsible for providing excellent customer service while serving food and beverages in a fast-paced, fun, and dynamic environment. This role involves taking guest orders and ensuring a clean and welcoming area. The Butler Staff will work closely with the kitchen and F&B teams to deliver exceptional guest experiences. 

COLLECTIVE JOB DUTIES

▪ Comply with the Aquarabia Qiddiya’s code of conduct and ethics

▪ Promote the Aquarabia Qiddiya vision, mission, values and model desired behaviors

▪ Promote Aquarabia Qiddiya and spread its culture

▪ Commit to Aquarabia Qiddiya’s rules and regulations

▪ Perform tasks as directed in the pursuit of the achievement of organizational goals

▪ Share with team know-how and encourage their development

JOB-SPECIFIC

▪ Take food and beverage orders from guests in a polite and efficient manner, ensuring accuracy and timely

service.

▪ Ensure guests have everything they need for a comfortable stay, such as towels, sunscreen, and refreshments.

▪ Provide recommendations to guests on food and drink menu options, upselling where appropriate to enhance the

guest experience.

▪ Ensure cleanliness and hygiene standards are maintained in the Cabana areas.

▪ Process guest payments accurately using point-of-sale (POS) systems, handling cash and credit transactions

responsibly.

▪ Work with the kitchen staff to ensure timely delivery of food orders, checking on guests to ensure satisfaction

throughout their visit.

▪ Follow all food safety and hygiene regulations, ensuring compliance with local health codes and internal policies.

▪ Assist in the preparation of the bar or service area for daily operations, including restocking and organizing as

needed.

▪ Provide excellent guest service by addressing questions, concerns, or special requests in a friendly and

professional manner.

▪ Assist in special events or themed F&B activities as required, ensuring high-quality service and a seamless guest

experience.

▪ Work as part of a collaborative team, supporting colleagues in all aspects of F&B operations to deliver a

memorable guest experience.