Waiter - Food & Beverage

JOB SUMMARY

The Waiter/Server - Food & Beverage will provide outstanding service to guests in a fast-paced dining environment, ensuring a positive and memorable dining experience. This role involves taking guest orders, delivering food and beverages promptly, handling guest inquiries, and ensuring that all service areas are clean and well-maintained. The Waiter/Server will work closely with the kitchen staff to ensure timely and accurate delivery of orders while maintaining a friendly and professional demeanor. 

COLLECTIVE JOB DUTIES

▪ Comply with the Six Flags Qiddiya’s code of conduct and ethics

▪ Promote the Six Flags Qiddiya vision, mission, values and model desired behaviors

▪ Promote Six Flags Qiddiya and spread its culture

▪ Commit to Six Flags Qiddiya’s rules and regulations

▪ Perform tasks as directed in the pursuit of the achievement of organizational goals

▪ Share with team know-how and encourage their development

JOB-SPECIFIC

▪ Greet guests warmly upon arrival, escort them to their tables, and ensure they feel welcome and comfortable.

▪ Take accurate food and beverage orders from guests, using a point-of-sale (POS) system to record orders

precisely.

▪ Serve food and beverages promptly, ensuring that orders are delivered hot or cold as appropriate and in a timely

manner.

▪ Assist guests with menu selections, providing information about menu items, ingredients, and potential allergens,

as well as offering recommendations.

▪ Check on guests regularly to ensure that their dining experience meets their expectations, addressing any issues

or requests promptly.

▪ Clear and reset tables between guests, maintaining a clean and organized dining area.

▪ Handle guest payments accurately, processing cash, credit, or mobile payments through the POS system.

▪ Support the kitchen staff by coordinating order timing and communicating special requests or dietary needs.

▪ Ensure compliance with health and safety standards, following proper food handling, hygiene, and sanitation

procedures.

▪ Assist in restocking service areas, ensuring that supplies such as utensils, napkins, and condiments are always

available.

▪ Participate in opening and closing duties, including setting up and breaking down service areas and preparing for

the next shift.

▪ Engage with guests to create a positive dining experience, ensuring they leave with a favorable impression of the

restaurant and park.