وصف الوظيفة
- Design and architect scalable, secure, and high-performance Dynamics 365 CRM solutions that align with the company’s business strategy and technical landscape.
- Define CRM architecture frameworks, solution design patterns, and configuration best practices for functional and technical teams to ensure consistent and efficient implementations.
- Translate business and functional requirements into Dynamics 365 CRM technical specifications, ensuring solutions meet user needs and business objectives.
- Collaborate closely with cross-functional teams to ensure alignment between business requirements and the Dynamics 365 CRM solution design.
- Continuously monitor advancements in Dynamics 365 CRM, Power Platform, and related technologies, applying relevant updates and innovations to improve solution effectiveness and business value.
- Evaluate and recommend CRM-related tools, ISV solutions, and integration approaches to optimize system performance, security, and scalability.
- Lead the adoption of new Dynamics 365 CRM and Power Platform features and methodologies to maintain technical excellence and competitive advantage.
- Participate in client meetings, solution presentations, and technical discussions to communicate how the proposed Dynamics 365 CRM solution addresses business challenges.
- Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity, and compliance in every aspect of the role.
- Guide and support less experienced team members by providing technical oversight, mentoring, and ensuring adherence to best practices within the Dynamics 365 CRM domain.
متطلبات الوظيفة
- Bachelor of engineering, computer science or any relevant field
- 7 to 10 years of experience in a relevant position.
- Deep expertise in Dynamics 365 CRM (Customer Engagement) and Power Platform (Power Apps, Power Automate, Dataverse).
- Strong hands-on experience with JavaScript, TypeScript, and Dynamics 365 customization tools (plugins, workflows, web resources).
- Familiarity with Azure services (e.g., Azure Functions, Logic Apps) for extending and integrating Dynamics 365 solutions.
