CTO (Chief Technology Officer)

About the Role

FlatGigs is hiring on behalf of a leading travel and retail group in Dubai that is embarking on a bold journey to reimagine and digitize their operations, customer experiences, and internal ecosystems. We are looking for a visionary Chief Technology Officer (CTO) to lead this transformation.

As CTO, you will play a pivotal role in setting the digital strategy, building scalable platforms, and creating seamless tech-enabled experiences across both B2C and B2B verticals. You will be the technology anchor of the leadership team, owning everything from system modernization to product innovation.

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What You’ll Own

• Technology Strategy & Vision

• Define and drive a 3–5 year digital transformation roadmap across retail, travel services, e-commerce, and internal ops.

• Champion cloud-first, mobile-first, and data-driven architectures that align with business growth.

• Platform & Product Development

• Oversee development of e-commerce platforms, travel booking systems, CRM tools, and inventory/ERP integrations.

• Enable omnichannel customer journeys that unify online, offline, and on-trip touchpoints.

• Team Leadership & Growth

• Build and lead cross-functional tech teams including engineering, DevOps, data, and product.

• Foster a culture of innovation, ownership, and continuous improvement.

• Process & Systems Digitization

• Modernize legacy systems to integrated digital platforms (POS, finance, logistics, HR).

• Implement robust analytics tools for demand forecasting, customer insights, and inventory optimization.

• Cybersecurity & Compliance

• Establish strong security protocols and ensure systems comply with UAE data privacy and regulatory requirements.

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What You Bring

P rogressive tech leadership.

• Proven experience in leading digital transformation in retail, travel, or hospitality domains.

• Hands-on understanding of modern tech stacks, e-commerce platforms (Magento, Shopify, etc.), cloud infrastructure (AWS/Azure), and ERP systems.

• Strong track record of building and scaling consumer-facing digital products and platforms.

• Experience working with cross-functional leadership (Sales, Marketing, Ops) and external tech vendors.

• Strong people leader with the ability to scale and mentor technical teams in high-growth environments.

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Nice-to-Haves

• Background in both startup and enterprise environments.

• Understanding of data privacy laws, PCI DSS, and secure payment gateway integrations.

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Why Join

• Lead the end-to-end digital reinvention of a well-established brand.

• Drive tech innovation in a high-impact, customer-focused sector.

• Collaborate with a forward-thinking leadership team that values technology as a core business enabler.

• Be backed by FlatGigs through every stage — from onboarding top talent to delivering long-term tech excellence.

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About FlatGigs

FlatGigs is a recruitment partner and talent solutions firm built for startups and scale-ups across MENA. We specialize in tech, product, and leadership hiring — with a sharp focus on value-driven, culture-first talent. Our mission is to make hiring simpler, faster, and more aligned with long-term business goals.

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Interested or know someone perfect for the role?

Let’s connect — send your profile or queries to [email protected].