Account Manager

وصف الوظيفة

Job Profile Overview:
As an Account Manager at Nawy Real Estate, you will play a crucial role in developing and maintaining strong relationships with our clients. You will be responsible for understanding client needs, providing tailored solutions, and ensuring their overall satisfaction with our services. This position requires a proactive approach to managing accounts, excellent communication skills, and a deep understanding of the real estate market.


Job Responsibilities:

  • Client Relationship Management:
    Build and maintain lasting relationships with clients by understanding their needs and ensuring their satisfaction with our services.
  • Account Development:
    Identify opportunities for growth within existing accounts and develop strategies to increase client engagement and revenue.
  • Market Analysis:
    Conduct regular market research to stay informed about industry trends and competitors, providing clients with up-to-date information.
  • Problem Resolution:
    Address and resolve client concerns and issues with urgency, utilizing strong problem-solving skills to maintain positive relationships.
  • Collaboration:
    Work closely with internal teams such as marketing, sales, and operations to ensure seamless service delivery and alignment with client objectives.
  • Performance Reporting:
    Provide regular reports on account performance, including metrics and insights to help improve our services and strategies.

متطلبات الوظيفة

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 2+ years of experience in account management, client relations, or sales.
  • Strong communication and negotiation skills.
  • Excellent organizational and time management abilities.
  • Ability to analyze data and market trends effectively.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Customer-focused mindset with a commitment to delivering exceptional service.
  • Proactive, self-motivated, and results-oriented.