Operations Lead

Zest Equity is seeking an exceptional operator to build the operational backbone of the business. This is not a conventional operations role — we're looking for a strategic partner, a third brain to the Co-Founders, who brings clarity, structure, and executional excellence across all functions.

As a core team member, you'll be embedded throughout the organization, owning both strategic initiatives and tactical execution. You'll design and implement the systems, processes, and operating rhythms needed to support our next phase of growth and ensure scalable, sustainable success.

Key Responsibilities

Strategic Execution

• Own business dashboards and reporting to ensure focus on the highest-impact work
• Act as a thought partner on strategic decisions and initiatives
• Ensure tight linkage between execution and long-term company vision
• Drive key initiatives forward with discipline and accountability

Process Design & Automation

• Identify inefficiencies and lead process design to streamline and scale
• Build execution frameworks and operating cadences for focus and alignment
• Implement tools and systems that enhance collaboration and reduce friction
• Champion structured documentation and automation to reduce single points of failure

Project & Program Management

• Lead cross-functional initiatives end-to-end, from planning to delivery
• Apply frameworks like Kanban, Agile, or OKRs to organize workflows
• Bring clarity, structure, and accountability across teams and projects

Org & Team Operations

• Ensure governance, compliance, and proper reporting across entities
• Own internal operations: hiring processes, onboarding, performance cycles, and planning
• Support team leads in building maturity within their functions
• Help shape a high-performance culture that balances speed with precision