RevOps Tools and Systems - HubSpot

FlyAkeed, a leader in travel technology solutions, is seeking a knowledgeable and proactive professional for the role of RevOps Tools and Systems – HubSpot. In this role, you will be responsible for managing and optimizing our RevOps tools, specifically focused on HubSpot, to support our revenue operations and drive efficiency across teams.

As the RevOps Tools and Systems – HubSpot at FlyAkeed, you will manage and optimize our revenue systems with a primary focus on HubSpot. You will own the infrastructure that powers our sales, marketing, and customer success workflows leveraging automation, data enrichment, AI, and attribution to drive scalable growth.

Responsibilities:

HubSpot System Management

• Administer and optimize HubSpot CRM (Marketing, Sales, and Service Hubs).
• Set up and manage custom properties, workflows, lifecycle stages, and access roles.
• Ensure clean and scalable data structures across contacts, companies, deals, and tickets.

Automation & Process Optimization

• Design workflows for lead scoring, routing, lifecycle transitions, and sales automation.
• Build and maintain sequences for outbound, nurturing, and reactivation campaigns.
• Implement logic to eliminate bottlenecks across the GTM funnel.

Data Enrichment & Hygiene

• Connect and manage enrichment tools (e.g., Clearbit, LinkedIn, Apollo) to auto-fill firmographic and behavioral data.
• Enforce processes for de-duplication, normalization, and segmentation.
• Ensure data quality drives better targeting, personalization, and reporting.

AI-Driven Enablement

• Deploy AI assistants for tasks like smart follow-ups, email personalization, and churn prediction.
• Leverage HubSpot AI and external tools to surface insights and automate decision support.
• Evaluate emerging RevOps AI tools and pilot relevant ones in coordination with GTM teams.

Attribution & Analytics

• Build multi-touch attribution frameworks that track source-to-close performance.
• Set up dashboards for team productivity, revenue forecasting, conversion metrics, and campaign ROI.
• Collaborate with Marketing to ensure UTM consistency and accurate source attribution.

Cross-Team Collaboration

• Serve as the systems partner to Sales, Marketing, Customer Success, and Finance.
• Support internal users with onboarding, documentation, and technical troubleshooting.
• Translate business requirements into scalable system configurations.

Tool Stack & Integrations

• Manage integrations between HubSpot and tools like WhatsApp, Typeform, Stripe, LinkedIn, and BI dashboards.
• Build and maintain automations via Zapier, Make.com, or custom APIs to connect GTM tools.
• Recommend improvements to the RevOps tech stack based on business needs.

What We Expect from You in the First 90 Days:

1. Conduct full audit of HubSpot setup and implement quick wins.
2. Launch data enrichment for key segments to reach >90% completeness.
3. Automate lead routing, scoring, and lifecycle handovers.
4. Build real-time dashboards with attribution and lifecycle metrics.
5. Deploy at least one AI use case that improves GTM execution or insights.