Operations Specialist

The Operations Specialist in the Supply Chain department plays a key role in

supporting end-to-end supply chain processes including procurement, logistics,

inventory control, and order fulfillment. This role ensures timely, cost-effective, and

efficient flow of goods and information across the supply chain, driving operational

excellence and continuous improvement.

Key Responsibilities:

 Order Management & Fulfillment

o Coordinate sales and purchase orders across departments.

o Track shipments and ensure timely delivery to customers or internal

departments.

o Resolve order discrepancies and delivery delays proactively.

 Inventory & Logistics

o Monitor inventory levels, ensure optimal stock without overstocking.

o Coordinate with warehouse teams for inbound/outbound shipments.

o Assist in cycle counting and stocktaking processes.

 Supplier & Vendor Coordination

o Liaise with suppliers for order confirmations, shipping documentation,

and ETAs.

o Evaluate supplier performance and suggest improvements.

 Data & Reporting

o Maintain accurate records in ERP systems (e.g., SAP, Oracle, Odoo).

o Generate weekly/monthly reports for supply chain KPIs.

o Analyze trends in delays, stock-outs, or process inefficiencies.

 Process Improvement

o Participate in projects to streamline supply chain operations.

o Support digitization, automation, and agile practices within the

department.

 Compliance & Documentation

o Ensure all supply chain activities comply with company policies and

regulations.

o Maintain proper documentation for audits and regulatory inspections.