Quality Manager - Continuous Improvement

Intertek, a global leader in quality assurance, testing, inspection, and certification services, is seeking a skilled Quality Manager – Continuous Improvement to join a high-profile infrastructure development project at NEOM, Saudi Arabia. This role is ideal for candidates with expertise in Lean methodologies, Six Sigma, and quality management systems across large-scale, international construction environments.

Candidates with international experience, particularly those currently based in Europe or North America, are encouraged to apply.

This resident position will be embedded at the NEOM project site, working closely with executive leadership, project management consultants, contractors, and various stakeholders to implement and oversee strategic quality and process improvement programs.

Candidates with international experience, including those currently based in Europe or North America, are welcome to apply.

Key Responsibilities

Continuous Improvement & Quality Management

• Lead and implement Lean and Six Sigma-driven quality initiatives.
• Use tools such as PDCA and DMAIC to enhance construction project performance.
• Oversee quality across complex infrastructure programs including hotels, roads, malls, and other facilities.

Training & Capability Development

• Train project teams on Lean, Six Sigma, and Continuous Improvement principles.
• Conduct workshops such as Value Stream Mapping and Rapid Improvement Events.

Process Standardization

• Develop and enforce Standard Operating Procedures (SOPs), job aids, and checklists.
• Support consistent process documentation to align with international best practices.

Reporting & Stakeholder Engagement

• Track, report, and optimize project quality metrics.
• Collaborate with all project stakeholders including PMCs, contractors, and regulatory authorities.