· Define and lead the enterprise-wide Quality Control strategy, integrating testing with SDLC, DevOps, ITQMS, and risk
management practices.
· Oversee the governance of functional, non-functional, regression, UAT, performance, and security testing.
· Establish and enforce enterprise quality gates and test maturity benchmarks (e.g., TMMi Level 3+).
· Drive the implementation of enterprise test automation platforms, ensuring CI/CD pipeline alignment.
· Lead cross-functional quality reviews, RCA sessions, and non-conformity management.
· Define and monitor quality KPIs including defect leakage, test coverage, automation rate, test efficiency, and business impact.
· Ensure compliance with international standards such as TMMi, ISO 9001, ISO 25010, and relevant regulatory frameworks (e.g.,
NCA ECC).
· Oversee readiness and support for internal/external audits, security reviews, and go-live approvals.
· Guide the Test Center of Excellence (TCoE) and ensure consistent practices across all projects, vendors, and delivery teams.
· Present quality health, risks, and continuous improvement opportunities to the CIO, CTO, and executive board.
· Build and mentor a high-performing team of QC managers, automation engineers, and test leaders.
Qualification:
· Master’s or Bachelor’s degree in Software Engineering, Computer Science, or related field.
· Deep understanding of quality assurance, software testing, and process governance at scale.
Experience
· Minimum 15+ years in IT/software delivery, with at least 8 years in senior testing or quality leadership roles.
· Proven experience in leading enterprise QA/QC functions across multiple domains (ERP, web, mobile, APIs).
· Strong experience in regulated and audited environments.
Technical Skills
· Expertise in test automation frameworks (e.g., Selenium, JUnit, TestNG, Robot Framework).
· Proficiency in CI/CD toolchains (e.g., Jenkins, GitLab CI, Azure DevOps).
· Hands-on knowledge of test management tools (e.g., Zephyr, TestRail, ALM).
· Understanding of performance, security, and API testing frameworks (JMeter, Postman, OWASP tools).
· Awareness of AI in testing, model-based testing, and quality analytics.
Leadership Skills
· Strategic thinker capable of influencing organization-wide quality culture.
· Executive-level stakeholder management and communication skills.
· Strong governance, compliance, and risk management mindset.
· Proven ability to lead change, uplift maturity, and manage cross-functional quality transformation programs.
Preferred Certifications
· TMMi Professional or Assessor (mandatory for strategic QC governance)
· ISTQB Advanced Test Manager or Test Director
· ISO 9001 or ISO 25010 Lead Auditor/Implementer
· ITIL v4 / SAFe / PMP (optional but valuable)
Key Competencies
· Visionary leadership with an outcome-driven approach to quality.
· High integrity and objectivity in decision-making.
· Data-driven mindset with strong reporting and analytical skills.
· Resilience and agility in managing enterprise-wide transformation.