CRM administrator - real estate
- MIRA CONSTRUCTION L.L.C
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
We are looking for a detail-oriented and proactive CRM Administrator to join the team. The role is critical for maintaining accurate data, ensuring smooth sales operations, and supporting both management and agents with CRM-related tasks.
Responsibilities:
- Monitor and manage leads in the CRM system (assigning leads, tracking lead cycles).
- Ensure timely follow-ups with agents and efficient lead handling.
- Support agents with CRM-related queries.
- Generate and deliver lead performance and status reports for the CEO.
- Keep CRM data clean, updated, and accurately recorded.
- Manage and control documents within the CRM (upload, track, store securely).
- Coordinate with the AML team: collect and send deal-related documents, reply to AML queries.
- Ensure all AML documentation is properly organized and up to date in the CRM.
- Conduct quality control of calls and WhatsApp messages from brokers via the CRM.
إمتيازات الوظيفة
- Competitive salary package.
- Opportunity to work directly with top management.
- Career growth in a leading Dubai real estate company.
- Supportive and professional team environment.
متطلبات الوظيفة
- Previous experience as a CRM administrator or similar role.
- Experience with real estate in Dubai.
- Solid knowledge of CRM systems (Amo CRM, Salesforce, Bitrix 24).
- Strong attention to detail and excellent organizational skills.
- Strong communication skills in English.
- Proactive, problem-solving mindset.
