Operations Manager – Cafe Industry

We are in search of a qualified and experienced Operations Manager to oversee the daily functions of our café establishments. This key position will focus on ensuring operational efficiency, maintaining exceptional service quality, and enhancing overall productivity across all branches. Key Responsibilities: • Manage the daily operations of café branches with an emphasis on cost-effectiveness and efficiency. • Develop and implement operational strategies and best practices. • Oversee the purchasing process, inventory management, and supply logistics. • Ensure compliance with food safety and hygiene standards. • Set, monitor, and evaluate strategic and operational goals. • Analyze financial performance data to drive profitability. • Facilitate budgeting and forecasting activities. • Conduct quality control assessments and monitor performance KPIs. • Supervise, coach, and develop staff members. • Enhance customer service quality and consistency across cafés.