Banner Technical Consultant
- BlackStone eIT
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
BlackStone eIT is a cutting-edge technology firm that specializes in providing innovative solutions within the educational sector. We are currently seeking an experienced Banner Technical Consultant to join our growing team. In this role, you will leverage your technical knowledge of the Ellucian Banner system to support the implementation, customization, and optimization of Banner solutions for our clients. You will be responsible for ensuring that the systems meet the diverse needs of educational institutions.
Responsibilities
- Collaborate with stakeholders to gather requirements and translate them into comprehensive technical specifications for Banner implementations.
- Design, configure, and customize Banner modules, ensuring seamless integration with existing systems.
- Perform system upgrades and maintenance, including patches and updates, to enhance system performance and security.
- Develop and maintain reports and dashboards using Banner data and reporting tools.
- Provide technical support and troubleshooting for Banner-related issues, addressing client inquiries and concerns promptly.
- Conduct testing and validation of new configurations and system enhancements, ensuring all changes meet quality assurance standards.
- Deliver training and support to end-users on Banner functionalities and best practices.
- Document system configurations, processes, and user guides for reference purposes.
إمتيازات الوظيفة
- Paid Time Off
- Training & Development
- Performance Bonus
متطلبات الوظيفة
- Experience: Minimum 7-10 years as a Banner SIS (Student Information System) Functional Consultant.
- Banner SIS Functional Knowledge: Strong expertise in Banner (Version 9) modules and add on components functionalities - Admissions, Student Records, Registration, Scheduling, Academic History, Academic Advising, Graduation, Banner Accounts Recievable, Banner Self Services, Degree Works, Courseleaf CMS etc.
- Configuration & Customization: Ability to configure and tailor Banner processes, user interfaces, and workflows to meet institutional requirements.
- Data Structure , Management & Reporting: Proficient in Banner database structure and strong understanding of tables, ability to manage student data and generate reports using Power BI, Argos, SAP BOBJ etc.
- Proficient in SQL and Oracle database ,and expertise in writing complex queries for data extraction, analysis, and integrity.
- Testing & Quality Assurance: Experience developing test plans, conducting UAT, and validating system changes against business requirements.
- Functional and Technical Documentation: Ability to create and maintain detailed system configuration, process, and user manuals.
- Training & Support: Experience in developing training materials, providing end-user support, and ensuring smooth adoption of the system.
- Soft Skills: Excellent communication, problem-solving, collaboration, customer service orientation, and project management abilities.
- Beneficial Certifications: Ellucian Banner certifications, Agile SCRUM, PMP, ITIL Foundation etc.
