HVAC Operations Manager
- BTECH
- مدينة نصر، محافظة القاهرة، مصر
- Full-time
وصف الوظيفة
Thrive with B.TECH on a Journey that defines the essence of your professional evolution through Stability and Security, Continuous Development and Growth, a Well Established Prominent Organization, and a Culture of Innovation and Creativity.
Join us on this exciting journey of growth and innovation!
About the job:
We’re looking for a full-time “HVAC - AC Operations Manager” to ensure the effective planning, execution, and management of HVAC operations while optimizing performance, maintaining compliance, and meeting the highest quality standards in service delivery.
Key Responsibilities:
• Act as the main contact point for HVAC aftersales service operations.
• Manage and supervise aftersales teams to deliver outstanding customer service.
• Work closely with cross-functional teams (Customer Care, Distribution, Outsourcing).
• Handle customer complaints, feedback, and service cases effectively.
Identify and solve operational pain points to improve efficiency.
• Monitor and evaluate performance of outsourcing partners.
• Develop strategies to enhance customer loyalty and service quality.
If you are a proactive leader with a passion for optimizing operations and delivering exceptional service, B.TECH is the place for you.
إمتيازات الوظيفة
Discover the benefits of joining B.TECH: More than just a job
· Comprehensive health and life insurance.
· Flexible work arrangements to support work-life balance.
· Professional development and training opportunities for advancement and career growth.
· Employee discounts and wellness programs.
· High performance and rewarding culture.
If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.
متطلبات الوظيفة
- Bachelor's degree in Engineering is a MUST.
- At least 5 years of experience in HVAC operations management.
- Strong knowledge of HVAC systems and equipment.
- Proven track record in operational management with experience in project management.
- Excellent leadership, communication, and interpersonal skills & Management abilities.
- Knowledge of distribution networks and service outsourcing.
- Ability to work under pressure and manage multiple teams.
