وصف الوظيفة
About Managed Services
Managed Services is a leading cybersecurity company in Saudi Arabia, dedicated to helping businesses protect their digital assets and ensure operational continuity. We provide advanced cybersecurity solutions, managed IT services, cloud security, and infrastructure protection to clients across multiple industries. Our mission is to empower organizations with innovative, reliable, and cost-effective technology solutions.
Position Overview
We’re hiring a SOC Manager at Managed Services. You’ll manage and mentor the SOC team, improve detection and response, define KPIs/SLAs, and act as the main point of contact for clients and vendors.
Responsibilities
- Team management (Coaching, mentoring and shift management)
- Ensure that the SOC team members are motivated, engaged, and productive. And defined KPIs.
- Identify opportunities for training and improvement for career growth.
- Defined KPIs and SLAs, and deliver security projects in line with management-defined priorities and deadlines
- Establishing SOC performance goals and priorities
- Improving incident response times
- Reducing false positives and other extraneous alerts
- Enhancing threat detection capabilities
- Apply cybersecurity best practices
- Manage Threat intelligence feeds
- Overseeing the incident response process
- Reviewing incident reports
- Point of Contact (POC) by Communicating with the Client and Management
- Developing plans on how to deal with critical impact attacks
- Supporting external audit requirements and ensure the organizational security controls are appropriate and effective
- Responsible for Vendor management
- Develop and maintain reporting metrics and mechanisms used to execute and measure SOC activities
إمتيازات الوظيفة
- Private Health Insurance
- Paid Time Off
- Training & Development
متطلبات الوظيفة
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or related field.
- 5-8+ years of experience in cybersecurity operations, with 3+ years in SOC leadership.
- Strong knowledge of SIEM, SOAR, EDR, NDR, DLP, and Threat Intelligence platforms.
- Hands-on expertise in incident response, threat hunting, and vulnerability management.
- Familiarity with compliance frameworks: NCA, SAMA, ISO 27001, NIST, PCI-DSS.
- Security certifications such as CISSP, CISM, CISA, GIAC, CEH, or ISO 27001 LA are a plus.
- Proven experience managing KPIs, SLAs, and SOC performance metrics.
- Strong leadership skills: coaching, mentoring, and managing 24/7 SOC operations.
- Excellent communication and stakeholder management skills.
- Fluent in English (Arabic preferred).