Inside Sales Representative

Role Overview:

We are looking for a motivated and results-driven Inside Sales Representative to join our growing tech team and support our expansion across the GCC market. The role focuses on generating new business opportunities, managing client accounts, and building strong relationships with decision-makers across industries. You will be responsible for driving the full sales cycle—from prospecting and qualifying leads to closing deals and ensuring customer satisfaction.

Key Responsibilities:

• Lead Generation & Prospecting
• Research and identify potential clients within the GCC technology and SaaS market.
• Engage prospects through cold calling, email campaigns, LinkedIn outreach, and other digital channels.
• Qualify leads based on budget, authority, need, and timeline (BANT).
• Sales Cycle Management
• Present and promote tech products/solutions to prospective customers via phone, video calls, and virtual demos.
• Understand customer pain points and position solutions effectively.
• Negotiate and close sales to achieve monthly and quarterly quotas.
• Account Management & Customer Success
• Build long-term relationships with new and existing clients.
• Collaborate with the customer success team to ensure smooth onboarding and satisfaction.
• Identify upselling and cross-selling opportunities within accounts.
• Market & Product Knowledge
• Stay up to date with industry trends, market developments, and competitor offerings in the GCC region.
• Maintain deep product knowledge to confidently address client needs and questions.
• CRM & Reporting
• Maintain accurate and updated records in the CRM system (HubSpot, Salesforce, or equivalent).
• Provide weekly and monthly sales reports, forecasts, and pipeline updates.