Business Analyst | English Speaker

Works independently taking full responsibility for a certain area within Business Analysis. Primary role in Business Analysis acting as a key interface between the technical project team and user communities. This position serves as a liaison between the technical team and subject matter experts/end users.

Responsibilities

• Requirements Gathering & Analysis
• Conducting stakeholder interviews and workshops
• Eliciting, documenting, and managing functional and non-functional requirements
• Translating business needs into clear specifications
  
  

• Stakeholder Management
• Communicating effectively with cross-functional teams
• Managing expectations and resolving conflicts
• Building relationships with both technical and non-technical stakeholders
  
  

• Process Modeling & Improvement
• Creating AS-IS and TO-BE process maps using tools like BPMN or flowcharts
• Identifying process gaps and suggesting improvements
  
  

• Documentation & Specification
• Writing clear Business Requirement Documents (BRDs), Use Cases, and User Stories
• Maintaining traceability matrices
  
  

• Analytical Thinking & Problem Solving
• Breaking down complex problems
• Evaluating solutions and impacts
  

Qualifications

Essential:

• 2 - 5 years of hands-on experience as Business Analyst
• Excellent/Fluent Command in written and spoken English language
• Flexible to work onsite, or from home or from the client's site
• Tools Proficiency
• Microsoft Excel, Word, PowerPoint
• Requirements and collaboration tools like JIRA, Confluence, or Azure DevOps
• Agile & SDLC Understanding
• Familiarity with Agile methodologies (e.g., Scrum, Kanban)
• Understanding of Waterfall and hybrid SDLC approaches
• Familiar with ISTQB
• Insurance domain knowledge is a plus (not a must)
• Fluency in German is a major plus (not a must)