- Responsible for planning, leading, motivating, guiding, monitoring, and managing the fulfillment process for the assigned team.
- Supervise and direct Fulfillment officers to meet established targets for successful fulfillment, funding volumes, and service levels.
- Analyze fulfillment efficiency, review assigned applications, and reassign tasks based on business needs and geographical considerations.
- Lead, develop, and inspire the fulfillment team while conducting performance assessments and appraisals.