Presales Consultant

متطلبات الوظيفة

Main Responsibilities:

Sales Support

• Support the Sales team in RFP/RFI responses, proposal preparation, and pricing strategies by providing technical expertise, product insights, and customized solutions tailored to client requirements.
• Articulate competitive differentiation, value proposition, and ROI of Arabic.AI offerings.
• Build and maintain strong relationships with key customers and stakeholders, serving as a trusted technical advisor throughout the sales cycle.

Solution Design & Demonstration

• Translate client needs into solution architectures using Arabic.AI products, including AI Agents, Apps, Tarjama& products, Screens, Content Lab, and Arabic.AI Academy.
• Build and deliver compelling product demonstrations, proof-of-concepts (POCs), and tailored solution
• proposals.

Client Engagement & Discovery

• Engage with clients to understand their business challenges, objectives, and technical environments.
• Conduct discovery workshops, requirement gathering, and solution scoping sessions.

Technical Documentation & Analysis

• Create and maintain technical documentation, including product datasheets, and other collateral.
• Collect data from the company’s departments to prepare technical documents and prepare the different parts of a tender including technical solution writing, project team, methodologies & Compliance matrix etc.
• Communicate solutions architecture to customers, third parties, and project teams.
• Proactively scope the technical solution required to address Client/RFP requirements, including compliance.

Market Insights & Trends ·

• Stay updated on industry trends and competitors' offerings, providing insights to the Commercial team.
• Collect and provide feedback to the product development team based on clients' interactions and market demands.
• Represent Arabic.AI at industry events, webinars, and client workshops.

Cross-Functional Collaboration

• Collaborate with cross-functional teams, including Product Management and Commercial teams, to ensure alignment on product messaging, positioning, and customer needs.
• Collaborate with the Bidding team to analyze and understand the requirements of customers as detailed in the tendering specifications (RFPs/RFIs/RFQs).
• Collaborate with the Marketing to refine collateral (data sheets, presentations, case studies).

Qualifications:

• A bachelor's degree in computer science, Business information systems, or any related field.
• At least 2 years of experience in a presales, solution consulting, or technical sales role in (AI, SaaS, Cloud, or Enterprise Solutions is preferred.
• Strong understanding of AI technologies, NLP, and enterprise SaaS/cloud solutions.
• Experience in building POCs, solution architecture, and integrating AI/LLM-based applications.
• Proven experience with CRM systems, preferably Salesforce.
• Quick learner who can adapt to new technologies and processes rapidly.
• Experience in customer-facing roles, including conducting product demonstrations, needs assessments, and presentations to potential clients.
• Strong consultative approach with the ability to understand complex technical concepts and translate them into customer-friendly language.
• Proven track record of working collaboratively in cross-functional teams.
• Excellent analytical and problem-solving skills.
• Demonstrated interest in AI and language technology products.
• Excellent communication and presentation skills, both written and verbal.
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.
• Familiarity with Microsoft Azure, AWS, or GCP platforms is a plus.
• Excellent command of both spoken and written English and Arabic.

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