Account Manager(SaaS/Technology)Background
- Nasoft.eg
- مدينة الشيخ زايد، الجيزة، مصر
- Full-time
وصف الوظيفة
Nasoft is hiring for specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region!
Job Responsibilities:
-Serve as the primary contact for assigned client accounts.
-Build and maintain strong, long-lasting customer relationships.
-Understand client objectives and ensure the company’s solutions align with their goals.
-Coordinate with internal teams (Sales, Customer Success, Technical) to deliver a seamless experience.
-Monitor account performance, usage, and engagement.
-Identify opportunities for upselling and cross-selling additional services.
-Handle client inquiries and resolve issues promptly.
-Prepare regular reports on account status and performance.
-Ensure contract renewals and client retention.
إمتيازات الوظيفة
- 2 Days Off
- Working Hours: 9:00 AM to 6:00 PM
- Health, and social insurance
- Professional development opportunities
- Gym Subscription Discount
متطلبات الوظيفة
- 0–2 years of experience in account management, sales, or customer-facing roles (preferably SaaS or
- technology).
- Proven ability to manage multiple accounts simultaneously.
- Experience with CRM tools and account management processes.
- Familiarity with SaaS products or digital solutions is a plus.
- Familiar with chatting and receiving calls
- Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
- Excellent Handling, Problem Solving, Account Management Skills.
- Very good in English writing & speaking.
- Great attention to detail.
- Organizational skills.
- An analytical mind.
