Social Media Moderator - EgyGraph

About the Job:

About the Role:

EgyGraph is a dynamic and growing company specializing in graphic design and digital media solutions. We're passionate about creativity and delivering high-quality visual content to our clients.

📢 We're Hiring!

EgyGraph is on the lookout for a talented Social Media Moderator with 1–2 years of experience to join our creative team.

📍 Location: Downtown, West El Balad – Cairo

If you're skilled at managing online communities, have a sharp eye for trends, and love engaging content—this could be your next big opportunity!

👉 Ready to level up your career?Apply Now!

Job Responsibilities:

• Monitor social media channels (Facebook, Instagram, TikTok, X, etc.) daily for comments, mentions, DMs, and tags.
• Respond to user comments and inquiries in a timely, professional, and brand-appropriate manner.
• Escalate sensitive or negative feedback to the appropriate internal teams.
• Maintain a positive, consistent tone aligned with the brand voice.
• Help manage community growth and engagement by encouraging conversations and responding to followers.
• Track trends in community sentiment and flag emerging issues.
• Support the social team with content scheduling and basic reporting.
• Collaborate with creative and content teams to align on messaging and campaign goals.
  
  
  

Job Requirements:

• Bachelor’s degree in Mass Communication, Media, Marketing, or a related field.
• 1–2 years of experience as a Social Media Moderator, Community Manager, or similar role in a digital or creative agency.
• Excellent written communication in Arabic (native-level) and good command of English.
• Familiarity with major social platforms (Facebook, Instagram, TikTok, X, LinkedIn).
• Strong understanding of community behavior and online engagement best practices.
• Ability to work under pressure and handle sensitive comments calmly and tactfully.
• Basic knowledge of social media tools like Meta Business Suite or Hootsuite is a plus.
  
  
  

Your Life at EgyGraph – Perks & More

Working conditions

Work Schedule: Sunday to Thursday, 9:00 AM to 6:00 PM

Work Location: On-site, Downtown office located Adly Street

Package:

Social Insurance

Medical Insurance

Performance Based Incentives