IT/OT System Administrator

About the Job:

About the Role:

Koch Industries is one of the largest privately held companies in the world, with diverse operations in manufacturing, refining, chemicals, energy, fiber, and technology. With a strong commitment to innovation and transformation, Koch companies create the products people use every day.

We are currently hiring a full-time, onsite IT/OT System Administrator to join our team in 10th of Ramadan City, El Sharkia.

If you're passionate about technology and want to be part of a global company that values continuous improvement and individual growth, we’d love to hear from you!

Job Role:

• Administer and support local IT and OT infrastructure within the manufacturing facility.
• Act as the key point of coordination between local operations and remote/global IT teams to ensure swift issue resolution.
• Maintain and monitor Cisco-based networks, firewalls, and security systems; certification is a strong plus.
• Handle system visualization, backups, and restoration tools to ensure business continuity.
• Support and troubleshoot OT systems involved in automated manufacturing processes with no human interaction.
• Maintain an IT/OT Security Matrix, assess security and human-related risks, and implement risk mitigation strategies.
• Collaborate with internal teams to improve integration between IT capabilities and manufacturing operations.
• Provide customer service and technical support within the facility, ensuring clear communication and efficient response.
• Monitor and manage incident ticketing systems, ensuring proper documentation and resolution.
• Provide emergency support on-site when critical issues arise (no 24/7 shift required – only urgent matters).
• Participate in periodic system audits and ensure compliance with company and global IT/OT standards.
  
  
  

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum 5 years of experience in a similar IT/OT system administration role, preferably within a multinational manufacturing environment.
• Solid experience with Cisco network products; Cisco certification is a plus.
• Strong knowledge of firewalls, system security, backup and recovery tools, and network infrastructure.
• Familiarity with automated production environments and OT technologies.
• Excellent understanding of IT and human security risks in a manufacturing context.
• Strong communication skills and fluent English – both verbal and written.
• Previous experience in customer service or helpdesk environments is advantageous.
• Multinational Coordination – Effective communication and collaboration with international teams
• Strong organizational skills, ability to manage tasks independently, and under pressure.
• Proximity to the 10th of Ramadan City is required for fast emergency response.
  
  
  

Your Life at Koch– Perks & More

Working conditions:

• Work Location: 10th of Ramadan Sharkia
• Working Days: Sunday to Thursday
• Working Hours: 9:00 - 5:00
• Friday and Saturday off
  
  
  

Package:

• Social Insurance & Medical Insurance
• Incentives