AI Support Notification Specialist
- Platinumlist
- Egypt
- Part-time
- Remotely
وصف الوظيفة
About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.
About Role: We are looking for a skilled AI Support Notification Specialist to support a 3-month project with the possibility of extension. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).
Key Responsibilities:
- Create, schedule, and send mass/bulk email and SMS campaigns to customers.
- Support AI-driven automation workflows for communication and marketing.
- Prepare accurate reports and performance dashboards on campaign results.
- Write and edit articles, updates, and communication materials.
- Ensure message compliance, accuracy, and delivery success.
- Provide minimal direct customer communication if required.
- Collaborate with internal stakeholders to align messaging and automation processes.
إمتيازات الوظيفة
- Duration: 3 months (with possibility of extension).
- Working Hours: Flexible, 6 hours daily.
- Availability: On-call during weekends when required.
متطلبات الوظيفة
- Experience with email marketing tools, SMS platforms, and automation systems.
- Knowledge of AI automation tools is a strong advantage.
- Strong reporting, analytical, and organizational skills.
- Excellent written communication in English and Arabic.
- Prior experience in digital marketing, customer communication, or automation preferred.
