Managed Services pre-sales engineer
- Master-Works
- الرياض السعودية
- Full-time
وصف الوظيفة
Job Description:
We are seeking a Managed Services Pre-Sales Engineer who will play a pivotal role in supporting our sales team by delivering technical expertise and tailored solutions to meet our clients’ managed services requirements. The ideal candidate will possess a strong technical background in IT services and infrastructure, as well as the ability to communicate complex concepts effectively.
Key Responsibilities:
- Work collaboratively with the sales team to define customer needs and tailor managed services solutions accordingly.
- Conduct thorough needs assessments and technical evaluations to support prospective clients during the pre-sales phase.
- Develop and present customized proposals, including detailed technical outlines and service level agreements.
- Collaborate with internal teams to prepare pricing models and ensure competitive pricing for managed services offerings.
- Conduct product demonstrations and technical presentations to stakeholders remotely or in-person.
- Engage in RFP responses and manage the technical aspects of proposal submissions.
- Stay updated with industry trends, competitive offerings, and best practices in managed services.
- Support clients in understanding the benefits and ROI of our managed services through effective communication.
- Assist in the knowledge transfer to implementation teams for successful project handover after a sale is closed.
- Provide training and support for the sales team to enhance their understanding of managed services capabilities.
متطلبات الوظيفة
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in a pre-sales role for managed services or IT solutions.
- Strong technical understanding of IT infrastructure, cloud services, and managed services frameworks.
- Experience in creating and presenting solution proposals and RFP responses.
- Excellent communication and interpersonal skills, with the ability to build relationships with clients.
- Proficient in solution design and technical writing.
- Familiarity with tools and methodologies for IT service management (ITSM).
- Ability to work collaboratively in a fast-paced environment and manage multiple tasks effectively.
- Self-motivated with a strong problem-solving attitude.
- Willingness to travel as needed for client meetings and presentations.