Assistant Manager, Real Estate and Administration (Housekeeping & Catering) at African Export-Import Bank (Afreximbank)
- Jobgam
- Cairo, Cairo Governorate, Egypt
- Full-time
وصف الوظيفة
JOB TITLE: Assistant Manager, Real Estate and Administration (Housekeeping & Catering)
JOB LOCATION: Cairo, Egypt
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Job Details
- The Assistant Manager, Real Estate and Administration (Housekeeping & Catering) is responsible for overseeing and managing all housekeeping and catering services at the Bank headquarters.
- This includes ensuring high-quality cleaning and hygiene standards, delivering excellent catering services, and maintaining compliance with international best practices, QHSE standards, and Bank policies.
- The role involves leading and motivating the housekeeping and catering teams to provide a safe, hygienic, and conducive work environment for Bank staff, tenants, and guests.
Housekeeping Management:
- Oversee the housekeeping service providers to ensure the delivery of world-class cleaning services, maintaining a clean, safe, and healthy workplace.
- Manage and coordinate daily cleaning schedules, ensuring the entire Bank headquarters is impeccably clean, bacteria-free, and ready for use at all times in line with QHSE standards and Bank policies.
- Develop and implement a comprehensive cleaning plan, ensuring strict adherence to Service Level Agreements (SLAs), QHSE regulations, and Bank procedures, with enforcement of penalties for non-compliance.
- Assist in the preparation and management of the annual housekeeping budget, ensuring cost-effectiveness and efficient allocation of resources.
- Ensure that housekeeping service providers maintain a competent, well-trained, and motivated cleaning team, including relief staff for weekends and holidays.
- Supervise and monitor pest control and waste management activities to ensure a pest-free and bacteria-free environment, with daily garbage collection meeting health and safety standards.
- Coordinate with the Supply Chain First Officer to procure all cleaning equipment, tools, and supplies as required.
- Work with the Warehouse Manager to maintain sufficient stock levels and prevent shortages of essential cleaning materials.
- Submit detailed monthly reports (or more frequently, if required) to the Soft Services Lead, providing updates on the implementation of cleaning plans, challenges faced, and recommendations for action.
- Oversee the catering team to ensure the delivery of world-class catering services that meet the highest standards in terms of food quality, service, and safety for Bank staff, tenants, and guests.
- Develop and implement a comprehensive catering plan, ensuring adherence to SLAs, QHSE regulations, and Bank policies, and enforce penalties for non-compliance.
- Assist in preparing and managing the annual catering budget, ensuring cost control and efficient resource utilization.
- Ensure that catering operations meet the highest food hygiene and safety standards, complying with quality assurance protocols and keeping detailed records.
- Supervise catering contracts and ensure timely, high-quality food service delivery.
- Submit detailed monthly reports (or as required) to the Soft Services Lead, covering catering plan implementation, challenges, and recommendations for improvement.
- Identify and communicate key responsibilities to ensure effective service delivery and achievement of operational objectives.
- Evaluate and direct team members, conducting regular assessments to ensure compliance with agreed-upon KPIs.
- Establish clear workflows to facilitate the smooth execution of daily tasks.
- Ensure that strategies and processes are in place to align with the Bank’s business objectives and operational needs.
- Foster a strong team spirit, enabling all team members to collaborate effectively and achieve optimal performance.
- Build trust and accountability within the team by setting clear expectations, encouraging contributions, providing constructive feedback, and supporting professional development.
- Perform any other duties related to housekeeping, catering, or real estate administration as required by management.
- Total Years of Experience: 6-10 years.
- Master’s Degree in Food Service Management or any related field.
- Fluent: Arabic, English.
- Intermediate: French (preferred).
- Software Proficiency:
- Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
- Technical Skills:
- Prior experience in Food & Beverage (F&B) services.
- Experience in housekeeping/custodial tasks.
- Certifications/Licensure (Preferred but not required):
- Specialized training in food service management, housekeeping, or related fields is an added advantage.
To apply for the ongoing African Export-Import Bank (Afreximbank) Job recruitment, visit the APPLICATION PORTAL to submit your application!
Deadline: June 2, 2025
