وصف الوظيفة
The Project Manager ensures organizational alignment, execution & delivery discipline across all major client and internal projects.
Key Responsibilities
1. Strategic Planning & Pre-RFP Alignment
- Lead pre-RFP alignment and readiness sessions to validate project scope, timeline, resource availability, and budget assumptions across departments.
- Partner with Commercial and Finance to assess project economics, cost structures, and profitability before commitments are made.
- Ensure all project proposals undergo cross-functional validation (Commercial, Product, Engineering, HR, Legal, Finance) before submission.
- Review and confirm vendor or subcontractor arrangements for procurement, compliance, and operational readiness.
- Establish an RFP-to-delivery handover framework, ensuring clarity of ownership and traceability across the project lifecycle.
2. Enterprise Project Governance & Risk Management
- Design, implement, and maintain project governance frameworks, defining accountability, escalation paths, and decision-making checkpoints.
- Oversee project portfolio health by maintaining dashboards and governance reports for executive visibility.
- Develop and maintain a project and risk register tracking progress, dependencies, financial exposure, and compliance risks.
- Proactively identify and mitigate cross-functional risks, including misaligned scopes, resource constraints, and regulatory gaps.
- Implement quality assurance protocols to ensure deliverables meet contractual, operational, and client excellence standards.
- Enforce project stage gates and approval processes prior to contractual, financial, or delivery commitments.
3. Cross-Functional Coordination & Stakeholder Alignment
- Serve as the central coordination point between all business units, including Commercial, Product, Engineering, HR, Finance, Legal, and Delivery; ensuring synchronized execution.
- Lead project initiation, steering, and review meetings to align stakeholders on objectives, dependencies, and milestones.
- Maintain consistent communication with internal and external stakeholders through project dashboards, executive summaries, and progress reports.
- Ensure project scopes and timelines reflect operational capacity and compliance requirements, reducing delivery risks.
- Facilitate procurement and vendor management coordination, ensuring external partners are aligned with internal standards and regulatory frameworks..
4. Third-Party & Vendor Compliance Oversight
- Oversee vendor and third-party onboarding governance, ensuring tools, processors, and contractors meet data protection and regulatory standards.
- Maintain a Third-Party Risk Register, tracking compliance obligations, privacy safeguards, and mitigation activities.
- Coordinate with Legal, Compliance, and Data Privacy Officers to manage risk assessments, incident responses, and breach reporting related to external partners.
- Integrate vendor oversight into the PMO framework to ensure continuous monitoring and accountability.
5. Delivery Governance & Performance Oversight
- Oversee project execution from a governance and performance standpoint, ensuring timelines, budgets, and deliverables remain aligned with approved baselines.
- Consolidate project metrics, status updates, and key decisions into executive-level dashboards and PMO reports.
- Monitor project health indicators (cost, scope, schedule, risk) and escalate early warnings to leadership.
- Facilitate post-implementation reviews to capture lessons learned and embed best practices into standardized PMO methodologies.
- Partner with Delivery and Customer Success teams post-sale to ensure a seamless handover and governance continuity.
6. Internal Strategic Program Governance
- Extend PM frameworks to internal initiatives, ensuring structured oversight of strategic programs (e.g., process transformation, system rollouts, product initiatives).
- Coordinate the corporate planning and execution cycle, tracking progress against annual strategic objectives and KPIs.
- Facilitate resource planning, milestone tracking, and executive reporting for key cross-departmental programs.
- Develop and maintain standardized PM tools, templates, and procedures for company-wide consistency.
- Champion a culture of structured delivery, accountability, and continuous improvement across all teams.
متطلبات الوظيفة
Requirements & Skills
- 7+ years’ experience in project/program management, preferably in SaaS, or enterprise technology.
- Strong background in strategic planning, project governance, and cross-functional delivery.
- Proven ability to manage multiple complex projects simultaneously under tight deadlines.
- Advanced knowledge of project management methodologies (PMP, PRINCE2, Agile/Hybrid).
- Strong financial acumen; experience with cost modeling and ROI analysis.
- Excellent stakeholder management and communication skills.
- Analytical and problem-solving mindset with ability to anticipate and mitigate risks early.
- Ability to work in a fast-paced, matrixed environment and influence without direct authority.
- PMP, Prince 2 or equivalent certification preferred.