P

OSITION OBJECTIVE -

he position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience -
erform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager K

ey Responsibilities C

ustomer Service: -

reet the customers and assist them in selecting the right product. -
onvert the window shoppers to ultimate buyers. -
romote the Club Apparel Loyalty Program of the company for repeat sales -
erve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) -
ust be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge -
ust be presentable and well-groomed at all the times -
lexible to work for extended hours during the Sale period -
ust possess up to date product knowledge and ensure minimal stock loss. -
lexible to work for extended hours during the Sale period. M

erchandise: -

nsure all stock is laid out and displayed in order to attract customers and also as per standard layout norms -
nsure all VM guidelines are followed and all Stock Norms on clearance are maintained. -
ecord the inventory inward / outward and maintain the report of the same Process -
andle the POS (Point of Sale) / Billing Counter efficiently -
ally money in the cash till during the beginning / end of the shifts -
ssue receipts / refunds / change to the customers correctly -
rocess the payments by cash / credit cards / vouchers / automatic debits -
nsure awareness and vigilance at all times of security in the store without any negligence -
ust be flexible to work for varied shifts and overtime as per the business requirement -
dhere to SOP & Loss Prevention Policies -

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Sales Associate - Apparel Group