Events Administrator at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

A little taste of your day-to-day:

Our hotels bring people together. We’re searching for an Events Administrator capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.

Every day is different at IHG, but you’ll mostly be:

• Liaising with internal and external clients to build accurate events bookings
• Delivering exceptional service standards in-person, on email and over the phone
• Establishing client requirements to effectively facilitate their needs
• Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
• Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team
• Prepare Banquet Event Orders and Group Instruction Sheets for resort internal and external stakeholders in a timely manner
• Prepare proforma invoices, proposals, contracts for group and event leads
• Accurately manage the inventory of hotel meeting room and ballroom availability
• Manage department’s administration needs, including payroll, training calendar, and all other support functions
• Cooperate with other departments in the hotel, particularly Reservations, M&E and the Banqueting Department, to create an exceptional Guest experience and build strong relations
  
  

What We need from you:

• Previous groups, meeting and events experience in a hotel or sales role is preferable, but this may be an excellent entry role for Sales & Marketing department for a strong front office, banqueting, food & beverage administrator or reservations team member
• Passion for providing excellent client experiences and client engagement
• Confidence in proactively preventing problems and ability to handle service recovery following any complaints
• Love of working in a fast-paced and motivated team with a desire to take the next step in your career
• Excellent attention to detail and a natural sense of ownership
• Exceptional administrative and time-management skills
• Willingness to work as part of a team and learn new things
• Must speak and write fluent English, another language is an advantage
  
  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.