Job Purpose:

To lead the transformation of internal tools to achieve operational excellence and efficiency.

Key Accountabilities and Decision Ownership:

1. Collaborate closely with stakeholders across Finance, Operations, and Customer Support to identify and implement automation opportunities.

2. Streamline workflows to reduce manual processes and improve efficiency.

3. Enhance chat functionalities to provide better customer support.

4. Develop robust Standard Operating Procedures (SOPs) to ensure consistency and quality.

5. Measure and track the impact of automation initiatives to demonstrate value.

• Competitive salary

• Transportation allowance

• Pension Plan scheme as per company policy

• Premium Family medical insurance

• Exclusive access to our circles with the ultimate credit limit and reserved 1st slots.

• Unlimited annual leave policy

• Mentorship and career growth

Bachelor's degree in Computer Science or a related field
Minimum of 3-4 years of experience as a Product Manager in a tech startup
Proven experience in streamlining workflows, enhancing chat functionalities, and developing SOPs
Excellent communication skills in English and Arabic
Strong analytical and problem-solving skills
Ability to work independently and as part of a team

ملخص الوظيفة

: "Experienced Product Manager - Focused on Automation