Enterprise Systems Specialist
- LandCare
- Frederick, MD, USA
- Full-time
وصف الوظيفة
Position Summary:
This is a highly visible role that ensures that enterprise systems (ERP, CRM, payroll/HRIS, time and attendance, asset management, job costing) are meeting business needs. It requires someone that can wear many hats: analyst, developer, data wrangler, and all-around problem solver. A blend of technical, financial and strong communication skills will be necessary to complete tasks and interact with staff across a geographically dispersed organization. This role requires using effective communication to work closely with employees in the business. Candidates should be effective at multi-tasking and prioritizing their activities.
Overall Responsibilities
- Support
- Respond to, prioritize, and resolve various end user submitted requests with a strong sense of urgency due to the critical nature of our financial systems
- Monitor various systems/integrations, resolve issues, and reconciling differences
- Collaborate and work closely with end users, business stakeholders, and other IT staff to solve complex problems.
- Administer
- Ensure end users have appropriate security access and roles
- Track planned system upgrades and develop an approach to test and implement changes
- Ensure data integrity within systems, integrations, and reports
- Assist in audits of existing IT controls in our financial systems
- Build, Enhance, and Automate
- Design, test, and implement system improvements, reports, and integration data flows
- Maintain documentation related to the systems including administrative procedures, configurations, and end user guides
- Assist in researching and evaluating new solutions
- Empower
- Train new and existing end users on system capabilities
- Facilitate organizational change assisting with the adoption of new processes.
- Advertise the capabilities of our systems to the business conveying an understanding of why these systems
Our Technologies and Tools
- Cloud-based enterprise systems including NetSuite (ERP), NetSuite (NSPB), UKG (HR/payroll), Concur (T&E), Asset Insider (CAPEX) and Aspire (CRM and job costing). Use the tools within these systems to maintain and administer:
- User access and security
- Business automations and workflows
- Role-based dashboards
- Searches, reports, and analytics
- Integration management and orchestration using cloud-based systems such as Informatica, Microsoft Power Automate, and Microsoft Azure Data Factory. Connect and transfer data to/from systems using the most effective technique available such as:
- Export/Import automation
- Web services (i.e., SOAP, REST)
- No-code and low-code application development using Microsoft’s cloud-based Power Platform and Excel
- Data warehouse built on Microsoft Azure SQL
- Business Intelligence reports and dashboards using Microsoft Power BI and Cognos
- Myriad of Excel spreadsheets that pull data from the above solutions
إمتيازات الوظيفة
Besides the great team environment, we also have a strong benefits package for our team members:
- Team based profit sharing program
- 401K for all employees with 3.5% company match
- Medical, dental, and vision coverage
- Paid Time Off Policy + 9 corporate holidays
- Formal training and development program
متطلبات الوظيفة
- Experience in finance or accounting is desired
- Customer Service Skills, including proactive communication and documentation
- Ability to foster a consistent integrative and cohesive system approach to support geographically dispersed end users
- Strong curiosity to delve into root cause analysis with ability to conceive and implement effective process improvements/solutions
- Ability to work independently as well as be part of a small, focused team
- Manage multiple, simultaneous projects and tasks
- Understanding of databases, data integration, imports, exports (i.e., SQL, Excel)
- Proficient in reporting across multiple platforms and systems
- Familiar with more advanced features in Excel (External Data, Macros, Pivot Tables)