Localization Account Manager (US time zone)

Join one of the leading Translation and localization Companies in the world! Future Group Company has been leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA.

We're currently expanding our team globally, join our global team in our new journey now!

The responsibilities include discovering and pursuing new sales prospects, negotiating deals, and maintaining customer relationships & satisfaction.

Responsibilities

• Ensures delivery of company sales and revenue targets for serviced clients.
• Collaborates with the marketing, brand management, project management, and client service functions to deliver a complete customer experience.
• Ensures that all customer accounts are handled within the requirements and to the standards set and resolves escalated concerns to client satisfaction while taking preventive actions & periodical measures.
• Manages key accounts to guarantee customer retention and cooperation expansion (upselling).
• Tracks all stages of the sales process and sales funnels from identification of leads coming from the marketing department to following up prospecting calls to key clients.
• Ensures the flow of accurate information about the industry & competitors from the marketing department that allows informed decision-making.
• Meets sales targets through quality, strategic sales leads, and building and expanding client relationships.
• Prepares and presents professional corporate business proposals and executive presentations.
  
  
  

Requirements

• Minimum of 2 to 3 years of experience as an Account Manager, or Project Manager, or any relevant position in the localization industry is a must.
• Proficiency in English
• Familiar with CAT tools.
• Being able to create a word count log with Trados is a plus.
• Demonstrated excellence in writing and verbal communication.
• Strong time management, interpersonal & problem-solving skills.
• Demonstrates personal drive to succeed and reach sales targets.
• Strong and persuasive presentation skills.