Zagazig University April 2024

Thank you for your interest to join Banque Misr!

We have multiple vacancies across the bank's sectors, and we will be thrilled to get in touch with you for any suitable vacancy, so kindly fill the application form and mention the role that you will be interested in and we will contact you for the most suitable vacancy matching your qualifications.

Below is a list with the vacancies we are hiring for:

• Branches Vacancies:

1. Banking Services Representative (Teller – Customer Service – Sales) – Across Egypt:

• Ensure all transactions are aligned with latest Banque Misr policies and procedures, this includes alignment with compliance and KYC standards set by the bank. • Execute variety of transactions and services which include accepting payments for different types of accounts, cashing checks, checking account balances, transferring funds.
• Identify Sales Referrals
• Ensure that cash drawer is balanced with the settlement sheet and recover any shortages /overages.

Requirements:

• Experience: 0-3 years in banking services at branches network • University degree (Graduation year: from 2021 – 2023)
• Minimum graduation grade: Good
• English language proficiency
• Excellent command of PC skills especially (MS Office)
• Have good Soft Skills (Communication and Presentation skills)
• Never been tested by Banque Misr
• No Relatives till 3rd degree

2. VIP Relationship Manager:

• Build a strong relationship with existing and targeted VIP clients. • Achieve sales targets for BM products matching VIP Clients’ needs.

• Provide the best level of sales services and support to the segment of VIP customers by meeting their banking needs for the best quality service.

• Visit and communicate with VIP clients on a regular basis, along with increasing sales. • Attract new VIP customers.

• Work on the customer's permanent satisfaction.

• Deliver financial and non-financial services that meet VIP customers’ needs.

• Communicate with support departments to provide the best service to the VIP customers and report central administration in case of problem.

• Follow up with the senior customer service officer on a daily basis to ensure that all banking transactions comply with high-quality standards and speed.

Requirements:

• University degree • Banking experience from 3-7 years

• Experience in Sales & Marketing of Banking Products

• English Language proficiency

• Very good to excellent Communication skills

• Never been tested by Banque Misr

• No Relatives till 3rd degree

• Cairo resident

3. VIP Customer Service Officer:

• Execute all banking transactions for the segment of VIP customers with the best quality, while fulfilling all required documents.

• Provide the best level of services and support to the segment of VIP customers.

• Support the Senior Client Relationship Manager in providing and selling financial products and services all clients.

• Work on nominating VIP clients for the Senior Client Relationship Manager.

• Carry out tasks related to data updating operations and following up on the delivered cards & gifts provided to the VIP segment.

Requirements:

• University Degree

• Banking Experience from 2-5 years

• Experience in Sales & Marketing of Banking Products

• English Language proficiency

• Very good to Excellent Communication skills

• Never been tested by Banque Misr

• No Relatives till 3rd degree

• Cairo resident