Tagalog Speaking Female Telephone Operator for a 4-Star Deluxe Hotel

Apt Resources is currently looking for a Presentable Tagalog Speaking Female Telephone Operator to join our client's team. As a Telephone Operator, you will be responsible for handling incoming and outgoing telephone calls in a professional and courteous manner. You will assist callers by providing accurate information, taking messages, and transferring calls to the appropriate departments or individuals.

Responsibilities:

• Answer incoming calls and direct them to the appropriate department or individual
• Greet callers in a friendly and professional manner
• Provide accurate information to callers regarding company services and policies
• Take messages and relay them to the intended recipients
• Assist with making outgoing calls as needed
• Maintain a log of incoming and outgoing calls
• Handle customer inquiries and resolve complaints or issues
• Ensure strict adherence to company telephone etiquette and standards
• Perform other administrative tasks as assigned