وصف الوظيفة
Emnoca Digital Marketing Company is seeking a dynamic and experienced Store Manager to oversee our retail operations in Dubai. The Store Manager will be responsible for ensuring the smooth and efficient operation of our retail store, managing a team of sales associates, and delivering exceptional customer service to enhance the overall shopping experience.
Key Responsibilities:
- Oversee all aspects of the retail store operations, including sales, inventory management, customer service, and employee performance.
- Develop and implement sales strategies to achieve revenue targets and maximize profitability.
- Train, motivate, and coach sales associates to deliver excellent customer service and meet sales goals.
- Monitor inventory levels, conduct regular stock checks, and ensure accurate record-keeping.
- Coordinate with suppliers and vendors to ensure timely replenishment of merchandise and manage product assortments.
- Analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement.
- Maintain a clean, organized, and visually appealing store environment that reflects the Emnoca brand image.
- Implement security measures and loss prevention protocols to minimize shrinkage and protect company assets.
- Foster a positive and collaborative work culture that promotes teamwork, creativity, and professional development.
- Stay updated on industry trends, competitor activities, and emerging technologies in the retail and digital marketing space.
Requirements
- Bachelors degree in Business Administration, Marketing, or related field. Masters degree preferred.
- Strong leadership skills with the ability to motivate and inspire a team to achieve goals and targets.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and vendors.
- Solid understanding of retail operations, sales techniques, and customer service principles.
- Proficiency in Microsoft Office suite and retail management software.