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We are currently hiring for an emerging pet-care Shampooch.

Shampooch, Dubai's foremost dog grooming facility, is expanding its administrative team and seeking a Customer Service and Scheduling Coordinator who shares our passion for dogs. The ideal candidate should be an exceptional communicator, adept at multitasking, and capable of thriving in a fast-paced environment.

Responsibilities

  • Manage customer inquiries and bookings via phone, email, and in-person interactions.
  • Schedule grooming appointments efficiently, taking into account staff availability and mobile van routes.
  • Maintain and update customer records using computer software.
  • Assist in ensuring a seamless and delightful customer experience.
  • Work closely with the team to coordinate grooming services and mobile van schedules.
  • Maintain excellent customer relationships.
  • Handle a fast-paced work environment with a smile.