Parts Advisor - Retail | Al Futtaim Automotive | Trading Enterprises

Job Requisition ID: 159720

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• The primary focus of the role will be to procure cost effective parts for day-to-day requirements of vehicle service, repair, and refurbishment. Expand the part stock level on service-related items for all brand vehicles.
  
  

What you will do:

• Monitor sales and assist to achieve branch net sales and profits in comparison to targets on daily and monthly basis.
• Order day to day requirement and deliver the parts as per ETA, measured through monthly review report.
• Responsible for perpetual and annual stock inventory for effective stock management, sufficient supplies to market needs and avoid any over stock situations.
• Assist sales and service departments to maximize accessories stock.
• Perform team purchase orders.
• Procure parts through cost effective method for used vehicle refurbishment which will meet FPC standards.
• Assist team in achieving customer service values in meeting the needs and expectations of the customers.
  
  

Required Skills to be successful:

• - Stakeholder management.
• - Customer management experience.
• - Automotive parts experience.
• - Communication skills.
  
  

About the Team:

• Reporting to the Aftersales Manager and will work closely with the internal and external stakeholders.
  
  

What equips you for the role:

• High School Diploma.
• 3 to 5 years overall experience within automotive parts operation.
• Sales and customer service experience.
• Proficient in Microsoft Office and SAP.
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.