وصف الوظيفة
Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, IgniteTech. Have you got what it takes?
Are you an engineer who is passionate about pioneering AI and cloud technology? IgniteTech is seeking an exceptional professional who thrives on transforming challenges into innovative solutions. This role is for someone with a keen understanding of AWS and Azure environments and a drive for continuous learning and improvement.
IgniteTech is not just another player in the tech industry, and this is more than monotonous site reliability engineering; we are a trailblazer in integrating AI into SaaS product development and operations. Here, your impact extends beyond maintaining service quality and cost optimization; you are a key player in advancing our position at the cutting edge of the tech industry.
In this dynamic role, you will dive deep into the operational and developmental aspects of our flagship products like Everest. Your responsibilities will range from developing new functionalities and rolling out upgrades, to meticulous database management and efficient troubleshooting of SaaS issues. Your technical acumen will be crucial in ensuring our products exceed performance expectations.
You will lead initiatives for optimizing cloud service costs, significantly contributing to profitability. By integrating AI technologies into operational processes, you will shape how we harness AI to improve our SaaS offerings. Ultimately, your work will enhance customer satisfaction, trust, and loyalty while solidifying IgniteTech’s reputation as a leader in AI-integrated SaaS solutions.
If you are ready to leverage your expertise in a role where innovation is the norm, apply today!
What You Will Be Doing
- Lead continuous improvements in key products like Everest, ensuring their optimal performance and driving cost optimization.
- Tackle complex customer issues and swiftly manage outages across our SaaS portfolio, prioritizing system integrity and user satisfaction.
- Contribute to our AI-first strategy by integrating AI technologies in daily operations and to advance product capabilities.
- Engage in cross-training for products such as Coretrac to enhance versatility and support capabilities across different products.
What You Won’t Be Doing
- Routine, repetitive tasks will not be part of your day; you will embrace new challenges and innovation daily.
- Forget about navigating corporate bureaucracy or working in isolation; our team thrives on a flat and collaborative model.
- Managing just one product? Think bigger – our range of over 50 SaaS products ensures a dynamic work experience.
Senior Site Reliability Engineer Key Responsibilities
- Lead the management and optimization of AWS and Azure cloud environments, directly impacting the reliability and efficiency of our diverse SaaS product range.
- Collaborate closely with developers, architects, and QA engineers to foster innovation in over 50 product developments, embodying our AI-first approach.
Basic Requirements
- At least 5 years of experience in managing and optimizing cloud environments, specifically AWS and Azure
- Proficiency in C# and ASP.net, with a minimum of 3 years of hands-on experience in software development
- Ability to integrate AI technologies into operational and development processes
- Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, or a related field
About IgniteTech
If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech!
Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility.
A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team.
We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with Crossover
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
What to expect next:
- You will receive an email with a link to start your self-paced, online job application.
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
Important! If you do not receive an email from us:
- First, emails may take up to 15 minutes to send, refresh and check again.
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
- Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
- If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.
Crossover Job Code: LJ-5193-EG-Cairo-SeniorSiteReli.004