Director – Head of Strategic Accounts

Company Description

Our mission is to develop Merchant Partnerships across digital industry verticals such as eCommerce, Telcos, GIG economy, etc. The team engages across multiple functions within the Visa organization to bring the very best of Visa’s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients.

Job Description

Job Description

Under the guidance & direction of the Regional Manager, this position is responsible for the end-to-end planning, implementation and execution of the Visa Key accounts and strategic relationships strategy for the select markets. This covers all business priorities; including Client engagement, executing strategies, Represent Visa to the clients (Existing, new, and prospect) by providing a point of contact to them, with permanent high-quality support on the Visa organization, products, systems, and policies ; as well as contributing to the strategies and plans to develop and implements value propositions for clients and partners.

Job Scope

• Strategize, plan and implement core product platform features, product platform customizations / digitization, merchant offers– including building business cases on investment and returns;
• Explore, manage and coordinate vendors and merchant partners to deliver solutions and value added service on-time and on-budget;
• Build strong working relationships with key accounts and other key market players and ensure a high level of satisfaction with project implementation;
• Track market development and results of programs, campaigns and solutions implemented and make timely tactical changes if and when required;
• Provide consulting to maximize Path-for-Growth marketing strategies, plans and budgets for identified Financial Institution clients and merchants in support of financial targets
• Align Visa objectives and resources against client business needs, local Visa business and marketing objectives
• Work with partner functions to influence and gain the support and commitment of targeted clients.
• Identify client-led initiatives that provide opportunity for Visa to contribute to financially, negotiating the financial terms and conditions of such participation
• Assist with the identification and analysis of payment trends, market opportunities, and evaluate their value and viability in order to make strategic recommendations on future business direction.
• Continually monitor existing and potential competitor activities to identify new opportunities or highlight potential causes for business concern. Feedback and update all staff as appropriate and recommend strategies and solutions
• Establish strong partnerships with internal teams to assist in the delivery of initiatives within the geography and add value in pursuit of profitable business opportunities.
• Provide direction, thought leadership, best practice materials and turnkey tools to clients and the sales team.
• Work with acquirers and other market players in the ongoing evaluation, management, synthesis and development of payment acceptance strategies.
  
  

Qualifications

Qualifications:

• Strong sales and relationship management capabilities with a clear understand of the market landscape.
• Deep understanding of banking operations and payment schemes, including merchant acquiring & services, business systems and processes
• Expert knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
• Strong commercial acumen with P&L responsibility
• Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
• Proven relationship management and negotiation skills.
• Good analytical skills and commercial acumen
  
  

Key Competencies:

• Innovative thinking
• Payment technology expert
• Cross Functional leader
• Design Thinker
• Fluent English, French and Arabic
• Past experience in Payments Industry, Merchant acquiring, Retail Industry or acquiring business.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.