Product Engineer

🚀 Join the Smart Technology Solutions Crew! 🌟

Smart Technology Solutions, is a company that provides businesses and people with information technology support services. We have a huge client base in the MENA region, with our headquarters in Jeddah and offices in Riyadh and Africa.

Our senior management staff is mostly made up of people who have worked here in junior positions. We'll provide you with not only a job but also an environment in which you may learn and grow. We're looking for people that are passionate about Learning, Training, development, help, Support, internal team service, and Customer Service. people who know how to have fun but also deliver great results. People who can embrace change easily and be very committed and determined.

If this sounds like you, then we want you!

👋 About Us:

We're a lively team that believes in growing our own timber. Most of our senior squad started right where you might - in the junior ranks! We promise not only a job but a journey filled with learning, laughs, and lots of coffee. We value people who are passionate about growth, support, and, of course, top-tier customer service. If you're about embracing change with a smile and tackling challenges with gusto, then gear up to join us!

Summary:

Join us as a Product Engineer, where your arena is the vibrant educational sector. Here, you'll leverage your expertise to bring our innovative products to schools, creating brighter futures and unlocking new realms of learning possibilities. Your mission is to build strong connections with educators and decision-makers, making our solutions the foundation of educational excellence.

Key Responsibilities:

• Field Mastery: 🚀 Take on the role of pioneer, spending 20% of your time in the Kingdom of Saudi Arabia (KSA). Dive into the heart of educational institutions to understand their needs and showcase how our products can light the way to an enhanced learning experience.
• Strategic Office Wizardry: 📊 Spend the remaining 80% of your time within the walls of our office, where you'll conjure up strategies from analytics and CRM insights. Your goal is to adapt our offerings to the ever-evolving educational landscape.
• Stellar Communicator: 🗣️ Use your gift of gab to captivate and connect with stakeholders, painting a vision of how our products can transform the educational experience.
• Design Strategy Ally: 🎨 Collaborate closely with the Head of EduIT to fine-tune and evolve our product design strategies, ensuring they not only meet but exceed the aspirations of our educational clients.
• Market Maestro: 🔍 With a keen eye on the competition and market trends, your insights will keep us ahead of the curve, ready to respond with agility and innovation.

Requirements:

• Academic Laurels: Hold a Bachelor's degree in a relevant field that underpins your role as a Product Engineer.
• Educational Technology Experience: We prefer candidates with experience in educational technology, bringing firsthand insights into the challenges and opportunities within this unique landscape.
• Proven Experience: Bring at least 3 years of experience in a role where strategy and innovation were key to success.
• Strategic Mindset: Be a visionary, capable of turning insights into action plans that lead to success.
• CRM Mastery: 🛠️ Utilize your deep knowledge of CRM systems to customize, manage, and derive insights that spearhead strategic decisions and foster meaningful engagements.
• Data Wizardry: 🔍 Analyze complex datasets to craft strategies that align with our mission of educational transformation.
• Technical Troubleshooting: 💡 Identify and solve technical puzzles, ensuring a seamless user experience for educators and students alike.
• Project Leadership: 🏹 Guide projects from the dream stage to reality with your adept project management skills.
• Software Savvy: 💻 Liaise with development teams with a solid grounding in software development processes, even if you're not directly coding.
• EdTech Expertise: 📚 Harness the power of educational technologies, from Learning Management Systems to e-learning platforms, to create engaging learning environments.
• Communication Tech Knowledge: 📡 Employ modern communication tools to enhance remote learning and collaboration, essential for today's educational demands.
• Regulatory Acumen: 📜 Navigate the complexities of educational data, privacy, and tech use regulations with ease.
• Mobility: Be ready to travel as part of your quest to transform education, with a reliable vehicle at your disposal.
• Passion for Education: Have a genuine passion for leveraging technology to make a significant impact on the educational sector.

#WeSeeEqual at SMART:

We celebrate diversity like it's the festival of the year! We're an equal opportunity employer with a kaleidoscope of brilliant minds from different walks of life. Ready to bring your unique sparkle to our galaxy?

Our Core Values:

• 🌟 DELIVER WOW THROUGH SERVICE
• 🔄 EMBRACE AND DRIVE CHANGE
• 😜 CREATE FUN AND A LITTLE WEIRDNESS
• 🌍 BE ADVENTUROUS, CREATIVE, AND OPEN-MINDED
• 🌱 PURSUE GROWTH AND LEARNING
• 🤝 BUILD OPEN AND HONEST RELATIONSHIPS WITH HUMAN COMMUNICATION
• 🧑‍🤝‍🧑 BUILD A POSITIVE TEAM AND FAMILY SPIRIT
• 💡 DO MORE WITH LESS
• 💪 BE PASSIONATE AND DETERMINED
• 🙇 BE HUMBLE

🎯 Our Vision:

We are the wizards of tech, providing Extremely Trusted & Fun Technology solutions! Our mission? To exceed expectations with a human touch. We're a close-knit family dedicated to supporting our Team, Partners, and Clients. Covering the Middle East and Africa, we aim to dominate IT Services for small and mid-sized businesses with our one-stop-shop solutions. Ready to join us on this exhilarating ride?

So, if you're brimming with enthusiasm, skills, and a dash of humor, send us your application! Let's make the digital world a better, smarter place together! 🌟🚀💻