Support Officer

We are seeking a highly organized and detail-oriented Support Officer to join our team. In this role, you will provide administrative support and assistance to various departments within our organization. You will be responsible for ensuring the smooth operation of daily activities, managing inquiries from internal and external stakeholders, and coordinating administrative tasks. The ideal candidate has excellent communication skills, strong problem-solving abilities, and a customer-centric approach.

Responsibilities

• Handle incoming calls, emails, and inquiries from internal and external stakeholders.
• Provide administrative support to various departments, including scheduling meetings, preparing documents, and maintaining databases.
• Assist with the preparation and coordination of internal and external events, such as conferences, workshops, and trainings.
• Manage and prioritize multiple tasks and deadlines while maintaining attention to detail.
• Collaborate with cross-functional teams to ensure timely completion of projects.
• Proactively identify and implement process improvements to enhance efficiency and productivity.
• Maintain accurate records and documentation, adhering to company policies and procedures.
  
  

Requirements

• Bachelor's degree in business administration or a related field.
• Proven experience in a similar administrative or support role.
• Strong written and verbal communication skills.
• Exceptional organizational and time management abilities.
• Proficiency in Microsoft Office Suite.
• Ability to handle sensitive and confidential information with integrity.
• Excellent problem-solving and decision-making skills.
• Customer-centric mindset and ability to build positive relationships with stakeholders.
• Detail-oriented and able to prioritize tasks effectively.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Experience with project management tools and software is a plus.
• Availability to work occasional evenings or weekends, as needed.