IT Support Assistant

The IT Support Assistant is responsible for the day-to-day operations and maintenance of the company’s IT systems, including hardware, software, and networks. The ideal candidate will have a strong understanding of IT infrastructure, operating systems, and networking protocols.

Responsibilities:

– System Administration: – Install, configure, and maintain servers, workstations, and network devices.

– Monitor system performance and identify and resolve issues.

– Perform system backups and disaster recovery procedures.

– Manage user accounts and permissions.

– Network Administration: – Design, implement, and maintain the company’s network infrastructure.

– Security Administration: – Implement and maintain security measures to protect the company’s IT systems and data.

– Monitor security logs and identify and respond to security threats.

– Perform security audits and vulnerability assessments.

– Other Responsibilities: – Provide technical support to users.

– Stay up to date on the latest IT trends and technologies.

– Participate in IT projects and initiatives.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.

Experience: Experience in system administration, Intune, Entra ID/Azure AD.

Skills:

– Strong understanding of IT infrastructure, operating systems, and networking protocols

– Excellent troubleshooting and problem-solving skills

– Ability to work independently and as part of a team.

– Excellent communication and interpersonal skills